MoveBuilder Liability Statement

Know your value coverage choices

When you purchase both MoveBuilder loading and unloading services, you will automatically receive Full Value Coverage on your shipment at no additional charge. This coverage is included in the cost of your move.

If you choose only loading or unloading (not both), your shipment qualifies for Released Value Coverage. Continue reading to discover the benefits of both Full Value Coverage and Released Value Coverage.

What is valuation or value protection coverage?

Valuation refers to the amount of liability that MoveBuilder assumes for your shipment. In other words, it is the amount you may expect to receive if an item is lost or damaged. With either coverage, MoveBuilder may elect whether to repair, replace or reimburse you for items that are lost, damaged, destroyed or otherwise not delivered to your final destination, subject to rules and provisions within the MSI-100 tariff.

Full Value Coverage

MoveBuilder will automatically assume liability for your items under the Full Value Coverage option, provided that both loading and unloading services are chosen.

With this option, articles that are lost, damaged, or destroyed will be either repaired or replaced with articles of like quality or MoveBuilder may elect to reimburse the cash equivalent based on the age and condition of the lost or damaged articles.

Basic Released Value Coverage

This is the most economical option and offers basic protection. Claims for loss or damage would be based on the weight of the items multiplied by $.60 per pound. For example, if damage occurred to a kitchen table weighing 50 pounds, your settlement would not exceed $30.00. In the instance where only loading or unloading services are purchased (not both), Released Value Coverage is the only valuation option available.

For more information on Full Value Coverage or Released Value Coverage, please contact MoveBuilder at 800-570-0631.