Please enter your e-mail address below to receive an e-mail containing your Reference Number:
* Must be address submitted for original estimate.
Reasons You Did Not Receive Your Estimate
When you request a price estimate from MoveBuilder, a response is sent to the e-mail address provided.
However, some customers have experienced difficulties getting their price estimate from MoveBuilder.
The biggest obstacle is spam filters. Due to the war on spam, there is an increasing problem of legitimate
e-mails not reaching the recipient's account. Often, the e-mails are being marked as spam and automatically deleted.
In other cases, they are sent to designated spam folders or junk mail folders.
If you have requested an estimate from MoveBuilder and did not receive a reply, the following solutions may help:
If you continue to have problems receiving your estimate, you may call MoveBuilder anytime at 800-940-9155.
After Business Hours
If you have requested an estimate during normal business hours, you should get a response within the hour. Otherwise, you can expect
to be contacted the next business day. MoveBuilder business hours are Monday through Friday from 7:00am - 8:00pm Central time.
Incorrect E-mail Address
Are you sure you provided your correct e-mail address? If you think you might have made an error please call 800-940-9155.
Check your Junk Mail Folder
Check your junk mail folder or other folders that contain e-mails marked as spam (bulk, spam, etc).
Your moving estimate might be there. You can add a rule to allow our e-mails to come to your account inbox.
Each e-mail system is different and you might have to contact technical support to help you with this issue.
(MoveBuilder will probably not be the only online company for which you have to do this.)
Add MoveBuilder as an Allowed E-mail Address
In many e-mail programs you can add a rule requesting that a specific e-mail not be filtered as spam. All initial
estimates and resubmitted estimates come from email@example.com. All replies from customer responses will come from a MoveBuilder
representative whose e-mail address ends with @movebuilder.com. Also, there are some keywords that are specific to the estimate
and not other spam messages, such as MoveBuilder, moving estimate, linear foot. Here are a few help pages to
show you how to add MoveBuilder to your friends list.
In this time of increased spamming MoveBuilder understands why you might have reservations about making changes to your
and know that communications with you are only to conduct business for your upcoming move with MoveBuilder.